FAQs

All cabins have a standard-sized coffee maker. We provide filters and cups; you bring the coffee. 

A two-night minimum stay is required year-round. A three-night minimum stay is required for the Memorial Day and Labor Day weekends, as well as Independence Day weekend (when applicable). Requests for one-night reservations will be considered around the scheduling of other reservations, but will not typically be accepted during our busier seasons.

When you reserve a cabin, boat, fishing guide, or other service with White Hole Resort, those resources are set aside exclusively for your trip. Because we do not intentionally overbook our accommodations or services, cancellations and significant reservation changes can leave us unable to rebook those dates.

Please review this policy carefully before confirming your reservation.

Cancellation Fees

Cancellation fees are calculated as a percentage of the total value of the canceled reservation or service.

One- and Two-Bedroom Cabins (Cabins 3, 4, 5, 6, 7, 8)

• Cancellations made 14 days or more before arrival: No cancellation fee
• Cancellations made fewer than 14 days before arrival: 50% cancellation fee
• Cancellations made within 24 hours of arrival: 100% cancellation fee

Large Cabins (Cabins 9, 10, 11)

• Cancellations made 30 days or more before arrival: No cancellation fee
• Cancellations made fewer than 30 days before arrival: 50% cancellation fee
• Cancellations made within 24 hours of arrival: 100% cancellation fee

Boat Rentals

• Cancellations made 3 days or more before arrival: No cancellation fee
• Cancellations made fewer than 3 days before arrival: 50% cancellation fee
• Cancellations made within 24 hours of arrival: 100% cancellation fee

Guided Fishing Trips

• Cancellations made more than 30 days before arrival: No cancellation fee
• Cancellations made 15 to 30 days before arrival: 85% cancellation fee
• Cancellations made fewer than 15 days before arrival: 100% cancellation fee

Cancellations Within 24 Hours

Beginning 24 hours before your scheduled arrival, all reservations—including cabins, boat rentals, guided fishing trips, and other reserved services—become non-cancelable and nonrefundable.

Cancellations or significant changes made during this period will be charged 100% of the affected reservation value.

No-Shows

Guests who do not arrive for their reservation and have not contacted White Hole Resort in advance will be considered no-shows. No-shows will be charged 100% of the total reservation value.

Changes to Reservations

We understand that plans sometimes change and will make reasonable efforts to accommodate requested adjustments when availability allows.

However, shortening a stay, reducing the number of cabins or services reserved, changing reservation dates, or removing part of a reservation may be treated as a partial cancellation. Changes requested within the applicable cancellation period may therefore be subject to the same fees listed above.

No reservation changes will be accepted within 24 hours of the scheduled arrival date.

Our Commitment

Cabins, boats, guides, and other services are reserved specifically for each guest’s stay. This policy helps us honor our commitments to our guests, guides, and staff while continuing to operate fairly and sustainably.

Please contact White Hole Resort before booking if you have any questions about this policy. We will be happy to explain how it applies to your reservation.

For most reservations, we only require a credit card on file to hold your reservation, but deposits are required for reservations that include meals, two or more 4-bedroom cabins, or three or more fishing guides. If a deposit is required, we will inform you at the time of booking. Deposits are applied toward your final balance.

If you’d like to make additional deposits to break up the cost of your trip, we’re happy to accommodate you.

To best accommodate the needs of all of our guests, we welcome pets in cabins #6, #7, #8, #9, and #10. Bringing a pet to one of these permitted cabins costs $25 per pet per night. Pets are not allowed on the cabin furniture or bedding; bring their own bedding and food bowls with you. Keep pets on a leash at all times when they are outside, and do not leave them alone in the cabin. Any damage from pets will be charged to your account. Please let us know in advance if you intend to bring a pet.

Pets are not allowed in cabins #2, #3, #4, #5, and #11. Evidence of a pet in one of these no-pet cabins will result in a $100 cleaning fee.

Your cabin will be ready for check-in after 3 p.m. on your arrival date. If you want to arrive before 3 p.m., call us to see if your cabin will be available at an earlier time. We need you to be checked out of your cabin by 11 a.m. on your departure day, although you are welcome to stay and fish after checking out of your cabin. If you want to leave before we open the office in the morning, please check out with us the afternoon before your departure.

You may smoke outside on the porch of your cabin. Please use the ashtrays and cigarette cans conveniently located on the porches. For the comfort of our other guests, smoking is not permitted in any of our cabins.

Many people have commented about how peaceful it is here. For the comfort of all our guests, quiet hours are enforced. Between 10 p.m. and 7 a.m., keep noise to a normal speaking level to avoid disturbing other guests.